Privacy Policy

1. Introduction

PT Kita Semua Saudara ("KSS Property", "we", "us", or "our") is committed to protecting your personal data in accordance with the Law of the Republic of Indonesia Number 27 of 2022 on Personal Data Protection (UU PDP) and other applicable regulations. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website or engage with our services.

This Privacy Policy should be read together with our Terms of Service.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, nationality, and other contact details you voluntarily provide when contacting us via WhatsApp, email, or other channels.
• Usage Data: Information automatically collected when you access our website, including IP address, browser type, device information, pages visited, referral source, and time spent on pages.
• Cookies and Tracking Technologies: Small data files and similar technologies stored on your device to enhance your experience and analyze website performance (see Section 5).

3. Legal Basis and Consent

We process your personal data based on the following legal grounds:

• Consent: By using our Website and providing your personal data, you consent to the collection and processing as described in this Policy.
• Legitimate Interest: To improve our services, ensure website security, and respond to inquiries.
• Legal Obligation: To comply with applicable Indonesian laws and regulations.

You may withdraw your consent at any time by contacting us (see Section 11). Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

4. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send you information about our properties and investment opportunities (with your consent)
• Improve our website functionality and user experience
• Analyze website traffic and usage patterns
• Comply with legal obligations under Indonesian law
• Detect, prevent, and address fraud or unauthorized activities

5. Cookies and Analytics

Our website uses the following types of cookies and tracking technologies:

• Essential Cookies: Required for the website to function properly. Cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics). These collect anonymized usage data.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality. Most browsers allow you to refuse or delete cookies via their settings menu.

6. Information Sharing and Cross-Border Transfer

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Trusted third parties who assist in operating our website and services (e.g., hosting, analytics), bound by confidentiality obligations.
• Legal Requirements: When required by law, court order, or governmental authority.

Our website is hosted on infrastructure that may be located outside of Indonesia. By using our website, you consent to the transfer of your data to jurisdictions that may have different data protection standards. We ensure appropriate safeguards are in place for any cross-border data transfer in accordance with UU PDP.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable law. Specifically:

• Inquiry data: Retained for up to 2 (two) years after your last interaction with us.
• Analytics data: Retained in anonymized form for up to 26 months.
• Legal/compliance records: Retained as required by Indonesian law.

After the retention period, personal data will be securely deleted or anonymized.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including encryption in transit (SSL/TLS) and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

In accordance with UU PDP, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Withdraw consent for data processing
• Object to processing of your data
• Request restriction of processing
• Obtain your data in a portable format

To exercise any of these rights, please contact us via email at hello@kssproperty.com. We will respond to your request within 3x24 hours and fulfill valid requests within 14 (fourteen) business days.

10. Third-Party Links

Our website may contain links to third-party websites (including WhatsApp, Instagram, and other platforms). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their respective privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated "Last updated" date. Material changes will be communicated via a prominent notice on our website. Your continued use of the website after changes constitutes acceptance of the updated Policy.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

PT Kita Semua Saudara
Lingkungan Bumi Kertha, Jalan Pesona Dalung III, No. 30, Kerobokan Kaja, Badung, Bali, Indonesia
Email: hello@kssproperty.com
WhatsApp: +62 813-3968-4889